Cycling is a risky and inherently dangerous sport. The environment and the environment where it develops can be unsafe, so its practice implies the prior acceptance of this fact. The guidance offered by the company aims to minimize the possibility of an accident as much as possible. However, since there is no total safety in the practice of these sports and, therefore, the risk is consubstantial, the company is not responsible for the conditions that may arise from the practice of such sports activities, even if they have been carried out correctly. In this type of program, participants must have a good physical and technical condition that allows them to develop the activity under the supervision of the guide. In order to assess your skills, it is necessary to read the technical files carefully and make the necessary queries to identify the level required for the program or activity. It is an indispensable condition to carry out the activity to use the corresponding safety helmet, at all times, without exceptions. In addition, participants must respect the rules of the road and will refrain from any conduct that hinders the same or endangers other participants.


These conditions are subject to the provisions of Law 7/1998, of April 13, on general contracting conditions, Law 26/1984 of July 19, general for the protection of consumers and users, Organic Law 15/1999, of December 13, on the Protection of Personal Data, Law 7/1996 of January 15 of Retail Trade Ordinance and Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce. OBJECTIVE The purpose of these general conditions is the leasing of guide services. and assistance for cycling. These services will be provided through the organization of excursions both inside and outside of Spain.


The contracting of the services provided here necessarily requires the full and unreserved acceptance of each and every one of the general contracting conditions. By accepting this contract, you declare that you are a person of legal age and with the legal capacity established by the legislation of the country of which you are a national. Children under 14 years of age will not be able to carry out the activity, in any case.


The provision of the necessary material, if applicable, will be made in the place indicated by the company. The return of the material will be made at the stipulated time and place. BASQUE COUNTRY BIKE S.L reserves the right to change the place and time of collection of bicycles during the last 48 hours before the event or rental per day, due to unforeseen circumstances or other logistical reasons.


The customer must inform of any cancellation in advance. If the cancellation of the rental is made up to 30 days before the booked date, the money paid will be returned instead of the deposit or rent. Cancellations made up to 15 days before the booking date will entitle the customer to a 50% refund of any money paid. Up to 7 days before the agreed date of the contract, the rental money will not be returned, but will be exchanged for another date or for any product on our website. 7 days or later, until the date of rental, no money will be refunded. The return of any bicycle before the agreed date, whether due to illness, accident, weather problems or any other reason, does not oblige BASQUE COUNTRY BIKE to return the money paid. BASQUE COUNTRY BIKE is not responsible for the weather, therefore, it will not be possible to change the booking dates for this reason, unless the new date requested is free and there are bicycles available to rent on that date.


Basque Country Bike includes liability and accident insurance coverage in the la bicicleta rental price. These are valid and current during the rental period, but are based solely on a suitable and safe condition in the use for which the bicycles have been rented. Any incident arising from the incorrect use of la bicicleta will be excluded from insurance coverage. The customer is the sole person responsible for la bicicleta and for any components or accessories, borrowed or rented, such as the pump, repair kit, pedals, etc. Any damage caused by improper use or lack of care must be paid by the customer according to current prices. The customer agrees to be responsible for storing or maintaining la bicicleta in a safe and well-protected place. Theft or loss of la bicicleta during the rental period is the sole responsibility of the customer, who must refund the full price of la bicicleta and any tools or accessories, in accordance with current prices. The client accepts the responsibility of safe cycling, respecting each and every one of the driving rules and bonus payment laws. Delivery of the material will be made before the deposit of a deposit (pre-authorization in banking terms) for la bicicleta, consisting of € 250 per BH Atom X 27.5 plus, € 150 for BH Quartz 105, € 100 for BH Expert RS30, € 250 for BH Lynx Race Carbon 29 " or similar and 150 for BH Rebel Lite 29 " In cash or a copy of the bank card, or retaining the corresponding amount in the funds of the credit card, which will be returned at the time of the return of the material, after verifying the status of the same and the services and conditions contracted.


The user or client expressly accepts that the company may use the photographs, videos taken from the activity for the promotional use of the same or for display on its website, catalogs or any other support, unless the express opposition is registered. and in writing by the user.


For the rental of the material, a national identity card and / or passport must be presented, and must be at least 18 years of age, or be accompanied by an adult who authorizes the rental in writing.


The material is provided in perfect condition, so the customer agrees to return such material in the same condition If any of the aforementioned situations occur during the rental period, the customer will immediately assume all replacement costs incurred at the market price. Even those caused by chance or force majeure. BASQUE COUNTRY BIKE S.L has a civil liability insurance included in the price of the bicycles, but BASQUE COUNTRY BIKE S.L is not responsible for the damages, injuries or problems suffered by the client, or the one that could cause it to third parties during the rental period. The customer is solely responsible for both la bicicleta and the components and accessories borrowed or rented, such as pump, repair kit, pedals, etc. Any damage caused by misuse, carelessness or fall, must be paid by the customer, according to the current rate. The client is responsible for keeping la bicicleta in a safe and well-guarded place, the theft, theft, loss or loss of la bicicleta, is the responsibility of the client, which must pay the total price of la bicicleta and all its components and accessories, according to the current rate. The client is responsible for responsible driving, respecting each and every one of the traffic rules in our country and will respond to the Authorities for traffic infractions and fines derived from it. BASQUE COUNTRY BIKE S.L is not responsible for what may occur outside the period contracted by the client or for the damages caused to another user other than the contractor, if the cause of the accident was the responsibility of the company. Charger will not be delivered on 1-day E-bike rentals

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